dennisf141

Dennis F.

mn

Contributor Level

Total Points
262

2 Reviews by Dennis

5/18/21
Verified purchase

Had this card for a while, not used much, Never carried in public, only in my SAFE NOT USED. Decided to use it on my birthday only to find it was locked... Hmmm, $800 worth of TikTok charges the day before that I obviously had nothing to do with since the account was locked. Filed a claim that day and 90 days later the investigation was "NO FRAUD" Ha. Out $800 and they want you to prove you didn't do it. 2 hours on the phone\no reslove but to get a check for the remaining balance. If offered this card... RUN, DO NOT GET IT THEY WILL NOT TAKE CARE OF YOU IF HACKED>

Tip for consumers:
Go Get em... Lots of shotty businesses out there.

Products used:
Pre Paid card

11/9/18

Took forever to get it to work. Many attempts, finally when we got it to work... 2 photos, that is what it recovered. Waste of time and money. Company is obviously in another country, 10 hour response time on chat when we were looking for help. Don't bother asking for a refund, they are clear about their policy so once you buy you're sunk.

Tip for consumers:
Run Fast

Products used:
None

Service
Value
Shipping
Returns
Quality
alanp167
Alan P. – Enigma Recovery Rep

If you contact me about your refund, I will investigate your case. We are based in UK and normally respond within 12 hours. I'm sorry if your experience was poor and I'm happy to help.

Dennis Has Earned 2 Votes

Dennis F.'s review of Enigma Recovery earned 2 Very Helpful votes

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