Had this card for a while, not used much, Never carried in public, only in my SAFE NOT USED. Decided to use it on my birthday only to find it was locked... Hmmm, $800 worth of TikTok charges the day before that I obviously had nothing to do with since the account was locked. Filed a claim that day and 90 days later the investigation was "NO FRAUD" Ha. Out $800 and they want you to prove you didn't do it. 2 hours on the phone\no reslove but to get a check for the remaining balance. If offered this card... RUN, DO NOT GET IT THEY WILL NOT TAKE CARE OF YOU IF HACKED>
If you contact me about your refund, I will investigate your case. We are based in UK and normally respond within 12 hours. I'm sorry if your experience was poor and I'm happy to help.