Dennis D.

Made a costume purchase in mid September and based on their website's info, delivery should have been no later than October 15th. Sent them an email a few days later asking them to guarantee delivery by said date. They responded that they could not. I then placed an order from a supplier in Florida and advised them that I no longer required the item. In spite of that, they eventually shipped the unneeded items and did not provide any refund. BTW PayPal who I asked to intervene long before the item was shipped did nothing to support my claim. Had I just charged it on my credit card, I'm sure this would have been resolved in my favor. DON'T DEAL WITH EITHER ONE!