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I bought a putter and the insert was too soft so I sent it back and got a refund. OK so I bought another putter, didn't work for me either. I sent back that one and they refuse to give me a refund, just store credit. I complained and they said the shipping department claims there was damage to the putter head. They do not know I took very high definition pictures of the whole putter and it shows PERFECT condition. If I have to take them to small claims court I will. BIg corporations think the can push anyone around but I will not be intimidated. TGW, never again.
Tip for consumers:
Don't because there are many honest golf retailers on the internet. TGW is not one of them.
Products used:
I bought two model putters, neither one worked for me. I have no golf shop open near me to try these out so I have to purchase them to try. TGW has gaven me refunds in the past. They have made up stories about this purchase and claim the club was damaged when returned thus refusing me a refund, just an exchange. I felt bad about sending one just after trying a different putter and was gong to sell it on eBay. Thus the pictures. However since I paid retail, shipping and tax I decided to just return it to TGW. Never again. Since 2001 I have over 700 positive feedbacks with eBay w/o one negative showing I am a honest person. These pictures a like new putter w/o and damage anywhere. It provesTGW will lie to save a few dollars.
Dennis A.'s review of TGW earned 2 Very Helpful votes
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