Denitsa D.

Hello everyone,

I read many bad reviews from disappointed customers of Just Fab and I wanted to give everyone my objective opinion about the whole experience, which will hopefully help others with their purchases.

I ordered two pairs of shoes on 03. 10. 16 and they arrived on 14. 10. 16. The delivery time is within the timeframe the company suggests (2-8 working days) and not too bad especially if you are prepared to wait. What attracted me to buy the shoes was the huge discount that you get from the VIP membership as well as the seemingly good quality of products. What it turns out is that Just Fab is an intermediary company, so when you place your order with them they place an order with a Chinese manufacturer, which explains the long wait and the not so good quality of products. This means that 1) if you are prepared to wait for your shoes and 2) you are not too bothered about the quality of the products simply order from Ali express.

I also noticed a few complaints about the VIP membership. My advice is read what you sign up to and once you receive your order call them up and cancel it. The lady on the phone seemed to be taking far too long to cancel my membership, so I kept reminding her that I am waiting on the line, which sped up the call. The whole call lasted no more than 5 minutes and I received a confirmation email that I am no longer a VIP member (make sure to ask for one as a proof).

Overall, I am neither satisfied, nor dissatisfied. I paid £28, so I will not return the shoes - I personally think that it is not worth the hassle. The shoes are actually okay, although nowhere near as good quality as shown in the pictures. The size is also not quite right, but they will stretch. I am a size 6, but now I think I should have ordered 6.5, so bear this in mind,

These are the things that I personally wish someone had told me before making the purchase, so I hope that this review will help others in their decision-making.

Dennie