Denis W.

Bad experience with Banggood.com faulty goods no customer service as such you know the usual crap from China.
Anyhow I had to involve Paypal and they would only invoke the buyer protection guarantee thingy if I payed the £15 shipping costs on a £20 purchase, go figure...
Needless to say lesson learned I will stay away from Banggood.com and only purchase from the UK.
Paypal does tend to work better if you buy within your country of origin, from my experience anyway.

This review is based on my experience only, Pay Pal as worked well for me in the UK, but having said that I have never had an experience from a UK company as bad as they are at Banggood.com

I can only give one star based on the whole experience, I would expect no problems when taking money so I do not give brownie points for that I can only base it on when things go wrong...

Placed order no problems, order arrived no problems unpacked order and it was missing parts, I contacted customer services who offered me a 15% discount if I wanted to buy another one.
Yes that's right buy another to correct the problem. They are refusing to refund or correct the problem. For me I think I would rather pay a bit more in the first place to save all the hassle.
Shame about company ethics.
Updated 19/09/2016
Paypal will refund under buyer protection in the UK but the terms make it very difficult, they insist the buyer pays shipping costs and postage with full tracking facilities. This is possible but expensive as most tracking stops at the UK border so the companies that do offer this do so at a premium, I was facing a £15.81 charge on a £20 return. I have found it easier to stand the loss but I am a little wiser for the experience.

Shame about company ethics.