Denise W.

I read all of the reviews, so I contacted the company and was able to reach someone on the first try. I wasted no time asking if they products were fake or old. I was told that the products were genuine from the company. I didn't get an answer as to whether the products were old. The customer service person was polite and courteous and said if I was not satisfied, I could return within 30 days. I took a chance and order 3 of the perfumes I was low on, Versace Crystal Noir, Issey Miyake L'eau D' Issey, the eau de toilette and the parfum. The product arrived in less than a week of ordering and I compared the look and the smell to the same products I had purchased from Macy's in the past. I sprayed the one(s) from Macy's on one arm, smelled some coffee beans and sprayed the ones I purchased from The Fragrance Shop on the other arm. There was literally no difference. The Fragrance Shop sent me the genuine product. All I can say is that I am one of the luckier ones that received the genuine product the first time I ordered.