Thumbnail of user denises466

Denise S.

Contributor Level

Total Points
90

1 Review by Denise

  • Williams-Sonoma

2/5/20

A Christmas gift ordered on 12-9-2019 containing two separate matching pieces. One was delivered with no issue and the second piece gave us a delivery date of Dec 13-16. Next email received on 12-18 stating estimated delivery 1-27-20 or 1-28-20! Why on earth would they sell something during the holidays knowing that the item wouldn't be in stock? Next email received on 2-2-20 stating there is an issue with the form of payment and I have three days to call or the order will be cancelled. The issue with the payment was that new credit cards were issued with new expiration dates. Had the order not taken two whole months this wouldn't have been an issue at all. Never again William Sonoma

Denise Has Earned 8 Votes

Denise S.'s review of Williams-Sonoma earned 8 Very Helpful votes

Denise Has Received 1 Thank You

Thumbnail of user barid
Bari D. thanked you for your review of Williams-Sonoma

“This is happening with multiple products. They are scamming customers with phony delivery dates to make their sales numbers.”

Denise doesn’t have any fans yet.

Denise isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jeremiah.cy.lee2
3/6/24

An item listed as available and continued to be so a week afterward ordering was backordered...

Thumbnail of user jeetk6
2/13/24

None, I mean nome of their CSR make any sense. They reply to you with that copy and paste BS. I...