Developed in part with a grant from
the National Science Foundation

Denise M.'s Profile

denisem105

Reviewer level: 1

Level 50% complete

1 Review

0 Votes

0 Very Helpful

0 Funny

0 Fraud Buster

0 Great Find

0 Well Said

0 Fans

39 Profile Views

0 Firsts to Review

Member since: January 2017

1 Review by Denise

UncommonGoods

UncommonGoods

1/11/17

Placed an order on December 1 for a personalized custom print. It was to be a Christmas gift for my husband's family. They received someone else's print 2 weeks later. We notified the company immediately and were assured they would correct the problem immediately. We were guaranteed Christmas delivery. Instead, we've spent hours on the phone, sent numerous emails and finally told them we intended to file a complaint with PayPal and the BBB.They even had the audacity to send a shipping label to our family stating they needed to send the mistake back in order to get their print. Apparently the intent was to switch the mistaken print between the 2 families. While I feel badly for the other family, I don't think our gift receipients should be inconvenienced at all! The company charged my PayPal account for $118 very quickly but it took all this time to get what we paid for. Print finally delivered today. We were promised a $25 gift certificate, which we never received. We were refunded $8 shipping for our "trouble" I wish I would have read these reviews before ordering. Never again!!

Denise hasn't received any votes.

Denise Has 0 Fans

Denise is Following 0 Users

Similar Reviewers on Sitejabber

nickv28
6/12/17

I ordered a Father's Day gift for my dad, to be sent to his address. They sent it to me, at the billing address. I...

timq9
5/6/17

Purchased as a gift what I thought was a pretty cool looking paperweight Paid $45. Had it sent directly to business...