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I ordered something back in November of 2016. Did not receive product so in January of 2017 they said they were going to ship another one. Still nothing.
These people are from China and there is no way to contact them with a problem. They do not answer emails, there is no toll free number and when you try to chat they answer after you are done waiting and do not respond after that
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Denise L,
We are sorry for leaving you a bad impression. Banggood is a friendly and competent organisation; we aim to answer your question in the fastest time possible. Our help center is designed to answer the most common question instantly; if you cannot find answers there or have any comments or suggestions we welcome you to contact us directly.
Banggood is a professional foreign trade company, we always put customers' needs at the first place. Please accept our sincerely apology for the delay of reply. Also, could you please tell us your order number, we will check your case and we will make compensation for you if the truth is as you said. Looking forward to your reply.
Best regards,
Banggood Team