Denise K.

Ever since Homeway took over for VRBO it has been a nightmare. The website is very confusing, they have insinuated themselves between the Owner and the Renter. I opted to decline on-line booking and on-line payments and thank
God I did judging by the horrible reviews but in doing so they are now jamming their offers down my throat by blocking access to my website which I paid for, by sending a pop-up for on-line booking that cannot be removed unless you begin the process. I tried calling Owner support for assistance and even though they advertise 24 hour support the message said they were closed for training and would open again at the top of the hour. Which hour? I have been receiving this message for the last 3 hours and still cannot access my site. The message apologizes for the inconvenience and suggests you email however the email button is blacked out and not usable. I have had it with their interference and strong-arm tactics. From what I can see no one wants to use them to advertise and no one wants to use them to rent from. I am looking elsewhere to advertise my beautiful lakeside cottage. They should be ashamed for taking peoples and delivering such terrible service