Denise B.

Just to inform everyone buying a large item on the 18 month interest free plan and trying to pay flex payments in full each month from HSN is a joke. We bought a 65" TV for Christmas on their 18 month plan and my husband bought several items on flex pay. I thought I was paying in full for the flex pay total for the month, and that next months flex pay payment would pay them in full and I would just pay the TV off in two equal payments the next month. Easy enough right? Wrong! I look at February's bill and I have interest charged from the flex pay total which I thought I paid in full. I called and HSN told me I had to pay $74 toward the TV that had no interest for 18 months! They told me this was told to us when we bought it. It was not! Nor was it on our statement. So every payment I make, $74 comes off the top to go toward a TV that has 0% interest for 18 months. Does that make sense? And anything else goes toward the balance that is drawing interest! I told them I know exactly why it wasn't explained when we bought the TV. No one in their right mind would deal with them. I told them that's why I prefer QVC. Wish my husband had listened.