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Women's Clothing

12/29/16

Ordered my NYE romper on 12/25/16 (Christmas Day). Of course I know that shipping & processing wouldn't start until 12/26 or 12/27 because of the holiday. So with the "2 day shipping" I figured it would at least be here by Thursday or Friday (12/29 or 12/30) initially I got an email that a shipping label has been created on Tuesday 12/27. I didn't get an update abt tracking until today 12/29 that my package was in transit until today & it won't be here until Tuesday January 3rd... WHAT THE HELL?! They are a joke and are false advertisement. Now I do not have an outfit for NYE which they advertised if you ordered by a certain day you would get it by 12/31. Never again

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Fashion N. – Fashion Nova Rep Over a year old

We apologize for this unpleasant experience, we understand where you're coming from and thank you for addressing the issue. We value our loyal customers and would love to rectify this situation. Please email me at help@fashionnova.com

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