- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I was so impressed with the clothing on the website that I decided to give it a go. This was absolutely one of my worst decisions I have ever made in my life. First, the clothes look nothing like the ad. As an aside, you need to know that I am a plus size woman and nothing was true to my size. Consequently, I attempted to return the clothing only to find out that they were located in a foreign country - Asia. If that wasn't bad enough, they asked me to send a picture of myself in the clothing in order to get a refund. On top of that, they wanted me to pay for the shipping (which upon investigation was totally outrageous). I purchased over $200 worth of clothing and ended up donating all of the dresses to Goodwill Industries because shipping cost would have been more than the cost of the dresses. In the end, I was hesitant to donate the dresses to the Goodwill because the quality was so poor that I kinda think that they would probably toss those "imitation" dresses out! Again, DON'T DO IT!
Demy C.'s review of NewChic earned 3 Very Helpful votes
Demy hasn’t received any thanks yous.
Demy doesn’t have any fans yet.
Demy isn’t following anybody yet.
Empty.
Dear Demy C.,
Thank you for placing your order on Newchic. We understand how disappointed you are and we sincerely hope you can give us a chance to fix this issue.
You can find the return policy on the product details page, and the help center (https://www.newchic.com/help_center selected Return & Refund).
The picture of the product and measurement scale should be visible, which will help confirm the issue and process the request.
In your case, please keep in touch with the after-sale customer service and below is the link to submit your request with reply in 24 hours by email. https://www.newchic.com/Contact-Us-hc10.html The specific staffs to help you solve your problem.
Thank you.
Best regards,
Newchic team