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I have been using the service for well over two years now and my last experience wasn't too great but with the incredible customer service I received from a Mr. Vincent Paz, I was very pleased by the care my issue received. They apologized and it has been sorted.
Although the new website is still a bit frustrating to use, I hope they bring back some of the old features, bring a live chat on the website and the facility to see the boxes like they were before, UI wise, it was better in the past.
Tip for consumers:
DO NOT USE,go to other parcel forwarders. They were great once,but no more.
* Stackry attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Delroy F.'s review of Stackry earned a Very Helpful vote
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Thanks for the review, Mr. Paz is one of our great client support reps. We wish we could have kept you on as a client.