I ordered a toner cartridge, and, since I live next to the Western outlet, I tried calling to see if I could pick the cartridge up. Two and a half days and 43 calls later, someone finally answered the phone and told me my cartridge had to come from Montreal - this for the most common Samsung cartridge! Eleven days later, Canada Post left a note on my door advising where I could pick up my cartridge. I can do better locally.
Hi Delmont, we are very sorry for your inconvenience, we have heard your complain and had upgraded our telephone system, we were having some technician issues back to that time, again, we are sincerely sorry.