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Delilah G.

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1 Review by Delilah

UrbanOG

  • UrbanOG

“Fraud!”
6/6/17

After making a purchase with them they have tried to charge my credit card 4 times for thousands of dollars!

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UrbanOG C. – UrbanOG Rep

Hi Delilah,

Thank you taking the time to bring this crime to our attention! We are sincerely sorry you were a victim of this fraudulent crime. UrbanOG.com experienced unauthorized access to payment card data. We take this crime seriously. It was a crime against UrbanOG.com, our team members and most importantly you - our valued guest.

We understand that a situation like this creates stress and anxiety about the safety of your payment card data at UrbanOG.com. Our brand has been built on trust with our guests, and we want to assure you that the cause of this issue has been addressed and you can shop with confidence at UrbanOG.com. We deeply regret the inconvenience this may cause. For extra assurance, we will offer free credit monitoring services for everyone impacted.

Please feel free to give us a call to further discuss.

XO, UOG

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