Deirdre B.

When moving from apt to apt you typically know about 60 days out when you are moving. Spectrum will not set up install / move appointments beyond 30 days. I took the day off work (32 days prior to my move) to get all of my utilities set up to switch to the new place / hire movers / etc. When I called Spectrum I was told I would have to call back in 3 days because they can't schedule beyond 30 days and I wanted an appointment in 32 days. Pain in my A$$, now I have to waste a lunch period trying to set up this appointment on Monday. Stupid, I already have service and nothing is going to change in 72 hours. NOT a customer friendly policy!