As many have mentioned here they are a complete joke when it comes to taking businesses money. They don't care about you or your business, they want to leverage there so called "domain" saying people are finding you online through there platform. Well guess what... you can put a free listing on there platform that people find you just as easy.
If ANYONE reads this... save your money and hire an actual digital marketing company. Youll have better visibility and it will be put towards a website YOU OWN... not Yellowpages.
Worst part is they never renogitate auto renewal... they just auto bill not clarifiying what people are paying for.
Terrible ethics on their part and above all else agent I'm dealing with is rude and unhelpful.