I ordered Chanel no5 body lotion. Wasn't much cheaper tbh. It came early and when I opened the box the bottle did not look genuine. I also saw the the top was broken n when I tried to unscrew the top it doesn't open at all. X this is not genuine. It's a fake I have had no5 in the past frim leading stores n it certainly not the real no5
Hi Dee,
Thank you for your feedback.
Please be assured that at Feelunique, we pride ourselves that we only sell the best in beauty.
As an official retailer, we only work directly with leading beauty brands themselves to bring you the best products and offers available. We do have our own Stores, Spas and Salon and apply the same code of conduct to all areas of our business. As the largest premium beauty retailer in Europe we are committed to our customers and would like to reassure you in every way we can.
Please [click here](https://www.feelunique.com/c/about-feelunique) for further information on Feelunique.
If you could please send us an email at care@feelunique.com with your order number we will look into this for you.
Regards, Elsa
Hi Dee,
Thank you for your feedback.
Please be assured that at Feelunique, we pride ourselves that we only sell the best in beauty.
As an official retailer, we only work directly with leading beauty brands themselves to bring you the best products and offers available. We do have our own Stores, Spas and Salon and apply the same code of conduct to all areas of our business. As the largest premium beauty retailer in Europe we are committed to our customers and would like to reassure you in every way we can.
Please [click here](https://www.feelunique.com/c/about-feelunique) for further information on Feelunique.
If you could please send us an email at care@feelunique.com with your order number we will look into this for you.
Regards, Elsa