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I placed an order with Rosegal because their site doesn't seem to have a lot of negative reviews. Was I ever wrong!
Only half my order was mailed the first go around. When I received the package I had to pay and Import Invoice for almost the same cost as the clothes themselves. So count on double the cost. Upon inspection of the clothing, the fabric is nearly see-through and some have threads sticking out of them.
So essentially you are paying double the price for really poor quality. Save yourself the time, the money and the headache and shop somewhere else!
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Dee S,
Thank you for your review.
We apologize for your case.
For the taxes issue：
Kindly note that it is the customers responsibility to pay any tax that may occur on the package.
First, the shipper will pay any taxes or tariffs on your behalf, then they will ask you to pay them once they deliver the package to you.
Taxes are charged by local Customs Offices and country regulations, these are unfortunately beyond our control. We also cannot know how much these taxes will be.
Please check this link for more details: https://www.rosegal.com/tax/
For the quality issue：
All of our Rosegal clothing items must meet our quality checks before shipment.
We regret to hear that you have the quality issue.
For your issue，we have completed the refund to you already.
Could you please kindly reply us？
Looking forward to your reply.
Best regards，
Rosegal Customer Service