Deepesh S.

I bought this product in very good faith for my printer as the description stated it was compatible with the printer. Unfortunately, a few months later, the printer developed some issues. I contacted HP immediately and after a series of diagnostics, they determined that the print head was damaged due to the toner.

Worse still, because the toner was not recognised by HP, my warranty with them was voided. In addition, the printhead was damaged beyond repair making my £500 printer useless.

All in all, I'm now out £615. The seller has not been helpful. Even when I provided the official diagnostic report, they refused to honour the one year warranty because I had disposed of the toner.