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Deepak P.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Business

Member since March 2020

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1 Review by Deepak

3/8/20
Opened my first bill and was shocked by a hidden price for container delivery of $60 along with Admin fee and Environmental fee. Total bill $129 after deducting the $50 paid at the account setup. Complained about it and Republic told that the recording for account setup is not available and I had to wait if someone can find it. Took follow up after 1 week and they informed this time that the person who setup account is no more working with Republic Services and there is nothing they can do to waive the fees. I was billed $36 again for the month. Now I decided to cancel the services as it was not a fixed price service as committed to me while setup of the account. I called up to cancel service. I received a bill for another full month and also $30 for container pickup again. I put my cans out to be picked up when told, two weeks later they were still there. Called, was told "Friday". They were finally picked up. Then a month later, after I paid my final $36 for the partial month, I received final bill with the fee for "waste container removal". I was not warned about this fee, nor was I given the option for dropping off the container myself. That's after months of terrible service including the drivers breaking my cans by slamming them to the ground after tipping them and tearing gouges in my yard with their truck. This company gives no warning about rate increases or other charges that you incur. I would recommend customers to stay away as far away as possible.

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