Deepak G.

I am angry I am hurt by southal travel treatment I was coustomer since 2012
My email was hacked so I created different e mail, by the time my phone contract was finished so I took different phone number it wasn't any other matters with change e mail and change phones I changed the address
Iused to buy tickets and travel same name same everything
Now I needed my 5 years travel history for official reason and called them in between seven days I spoke to 10 agents of southal travel I have e mail customer care but they didn't back me for neither call or email there was no luck what's so ever.
I decided to talk to the manager one person came phone he introduced himself as manager called Reymond at first he seems genuinely want solve my problems he crossed check my previous number my previous address it was fine I was talking to him in Friday and promise me that he will give me by Monday.
When Monday came he didn't call or email me again I called him and find out he was changed person data protection act he can't give it to me again I did offer him that any sort of documents driving license or passport which I always travel theare tickets I was so politely request them no luck I am amezed that the data they are talking about that's my data I am ready to verify even in court

They are very unhelpful unprofessional I am very sad thire treatment