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1 Review by Dee

iHerb

iHerb

8/5/15

IHerb continues to practice its over-marketing strategies, much to the chagrin of their customers. On their website they state: "10% CREDIT on every order" - misleading - since we DON'T receive it on the CURRENT order - but on the NEXT order - and ONLY if that order is placed within 60 days. Also, we don't receive "10% CREDIT" on our LAST order.

In a previous version of this review (2016), I wrote about organizing orders into: most expensive first - scaling down to least expensive to capture the most credits on orders. But I've come to RESENT placing orders with iHerb because of their "Loyalty Credit" terms and conditions. As a long-standing, loyal customer I would prefer to place orders as and when required - and NOT worry about adhering to artificial deadlines.

The company has dumped its old policy of rewarding VIP (read 'big-spending') customers with generous discounts that used to be applied on every order - with NO CARRY-OVERS.

Why not keep it simple - allowing regular customers 10% discount on every order as and when they occur - period.

Dee Has Earned 6 Votes

Dee O.'s review of iHerb earned 6 Very Helpful votes

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