dee m.

Used Optumrx because I was having so much trouble with pharmacy getting medication. Optumrx proved to be the worst ever. Lied to me about paying cash for a scrip because they couldn't resolve an issue costing me over $500. Every month they screwed up my scripts. Moved to another insurance from Optum RX and AARP/United Health care. All three of them are not worth giving the time of day. They make it MUCH more difficult; as a senior I feel they should be ashamed of themselves.

MacKenzie childs has beautiful products and a very high end price. They have NO customer service department so if anything is wrong you are out of luck. No one returns your emails and there is no way to remedy issues. Ordered a set of reindeer ornaments. Two were not delivered from set and one reindeer I received two of. Also the item went further on sale before I received order. No possible way to fix any of these things. Totally no response.