Matte collection has exceeded my expectations when it came to customer service. I was very amazed how great my communication with was them. My package was "Missing" by USPS carrier. I contact matte and immediately they were trying to help me resolved and even went as far as shipping another package to replace the lost one. If I can give them more then a 5 star I will because at the end all of my fraustration they made me feel at ease. You guy's rock I will continue to support you every chance that I get!