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I did not sign up for a subscription, instead I chose the $1 basic report. BUT when I received my credit card statement I had been charged $18.95 x 3 by the time I contacted customer service live chat... Thank goodness without argument I was given a refund for the charges, account was deactivated & I was given a confirmation #. Web site is deceptive & automatically signs you up for monthly charges, customer service live chat was excellent, report is basic & didnt offer much.
Dee H.'s review of OnlineCarReport.com earned 2 Very Helpful votes
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Why was I charged 18.95? The advertising said $1.00. I'm not asking for a membership. Just a one...
Watch this! They said it would be a dollar and it was $18.95... I have mixed thoughts about the...
Hello Dee,
I appreciate you taking the time to point out the areas you had concerning your purchase.
We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures.
My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: support@onlinecarreport.com
Thank you
Cody O.
Manager
OnlineCarReport.com