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I ordered a pair of Lindstrom pliers PL8155 from jewelrysupply[dot]com because the description says it has a maximum cutting capacity of 16 gauge. However the pliers I received (RX 8132) only has a max cutting capacity of 22 gauge. I wasted a lot of time and energy trying to explain to them the issue but they wouldn't listen and maintained that it was my fault for ordering the wrong product.
Tip for consumers:
if you have ordered and paid to this company, pray that you will receive the items as described, and pray that there won't be any issues because their customer service is not very reasonable.
Dee H.'s review of JewelrySupply earned 5 Very Helpful votes
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Empty.
Very disappointed. Order was not filled properly and missing several items. Customer service says...
The seed beads I received were beautiful and a great price! I had a bad experience with their...
Hi Dee!
We’re very sorry you had a bad experience with our company.
We’ve recently changed management and would love a second chance to show you how great our customer service can be.
Give us a call when you can - we’d like to make up for this bad experience. 1-866-380-7464
- The Jewelry Supply Team