My prescription was running out before I could get an appointment with my new doctor. I was able to send in copies of my insurance as well as my bottle. I spoke with a MeMD rep within 2-3 minutes of finishing the online information and within 5-10 minutes later I spoke with a doctor. They called in a refill for me so I didn't miss a day as I waited for my next appointment and they cost the same as I would have paid for my deductible at a doctor's office. It was perfect!