Dee B.

I applied for a travel visa to Australia on the Australian government website (I had used Visa Bureau the year before but went directly with the government this year) but I made a mistake when entering my passport number on the online application. I sent emails and filled out web form requests for contact but received no response. When I emailed Visa Bureau for help they quickly sorted out the problem for me and for no charge. I will definitely use them again next year

I had an issues with the flight I had booked after being advised to do so by a United employee.My problem was solved quickly after only a couple of emails and a day of waiting, great service!