Dee B.

I went to return an on line order and they would not let me exchange unless I was exchanging for the same exact items. So sisnce I didn't have the same items I wanted to get instead I had to order online. Then the online cart right before I placed my order gave me a summary of prices, promotional items and total... It wasn't the same as the email I received in my email. The promotional items weren't included. They make you think, you're paying one price and getting the discounts when in reality you aren't. They've $#*!ed me a few times like this already. I'm done with old navy. I'll stick to Macy's.