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Declined D.

Contributor Level

Total Points
80

1 Review by Declined

  • CanvasPeople

8/18/19

Shipping is outrageous@ $16.99. Free canvas isn't free; they lied. False advertising. Doesn't the truth in advertising apply to TV and Internet sales?

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Jason Y. – CanvasPeople Rep

Hello!

We are very sorry for any confusion caused with our promotions. In the details of our promotional emails, it is stated that shipping is not included, and each item has an individual shipping charge. Our standard shipping costs start at $14.95-24.95 per canvas depending on the size of the canvas. Our canvases are individually wrapped and shipped to ensure they are not damaged while in transit.

We do offer many different promotions, some discounting the shipping cost, some discounting the canvas cost, and sometimes both. We do hope that there will be an offer that works for you in the future and you will give us a try.

Please feel free to reach out to us if you have any questions.
Thank you,
Nolan
CanvasPeople Team Lead

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