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I have been a customer of free people for years. The last two purchases I had an issue with my deliveries. The customer services is ATROCIOUS! They have no interest in helping you find your package once it's lost and basically told me to call back if the package doesn't show up in ten days. They won't track it, they can't even tell you if it's the postal service or UPS that has it. I got a super on the phone both times and again. Absolutely no help whatsoever. I love the clothes but they have lost a customer..
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I kept the product I took 2 weeks to track and then had to take a taxi to go pick it up at some random location that UPS chose to leave it at .. the next package I haven’t gotten yet.. because it says it’s delivered and it’s not.. customer service has no interest in helping track it either my review is not about the products it’s about their awful customer service.
Deb Y.'s review of Free People earned 3 Very Helpful votes
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