Thumbnail of user debraw61

Debra W.

Contributor Level

Total Points
165

2 Reviews by Debra

  • Elvoline

6/11/17

I reserved a hotel and I was trying to reserve a hotel in Astoria Oregon It gave me a list of hotels to choose from course I pick the one that was the lowest price from the list they provided. They put a hotel in the list for Lincoln Illinois that was not identified under the hotels that was listed under Astoria Oregon. elvoline.com I guess is partnered with Trivago. Elvoline said not there problem to bad to sad. They brought it to trivago. Trivago said they fixed the site but elvoline said they will not return my money or put toward another hotel in Astoria Oregon because it's not their problem I still I'm waiting for a call back from Trivago. But n call cack. I got 2 emails generic from Trivago one said they call me in 2 days and the other said 5 days still haven't heard from them. Its been over 5 days If I were you looking for a hotel I would not use either one of these service. They don't care and they dont seem to have any customer service skill anyone want anymore information please feel free to reach out. *******@gmail.com.

  • Trivago

6/11/17

I reserved a hotel and I was trying to reserve a hotel in Astoria Oregon It gave me a list of hotels to choose from course I pick the one that was the lowest price from the list they provided. They put a hotel in the list for Lincoln Illinois that was not identified under the hotels that was listed under Astoria Oregon. elvoline.com I guess is partnered with Trivago. Elvoline said not there problem to bad to sad. They brought it to trivago. Trivago said they fixed the site but elvoline said they will not return my money or put toward another hotel in Astoria Oregon because it's not their problem I still I'm waiting for a call back from Trivago. But n call cack. I got 2 emails generic from Trivago one said they call me in 2 days and the other said 5 days still haven't heard from them. Its been over 5 days If I were you looking for a hotel I would not use either one of these service. They don't care and they dont seem to have any customer service skill anyone want anymore information please feel free to reach out. *******@gmail.com.

Debra Has Earned 5 Votes

Debra W.'s review of Trivago earned 5 Very Helpful votes

Debra hasn’t received any thanks yous.

Debra doesn’t have any fans yet.

Debra isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user johns5396
John S. reviewed Elvoline
12/26/19

When I booked a hotel byElvoline they charged my credit card. When we where checking in at the...

Thumbnail of user jackv46
Jack v. reviewed Elvoline
8/16/19

No reply on mails. By telephone no respons.Don't use Elvoline. $#*!. $#*!. I advise...