I am so frustrated with this site, I ordered a pair of women's vans sneakers. I am in NZ but we don't have half sizes in vans which is what I needed so thought I was buying from a reliable site. A few months later my vans are falling apart, I have emailed several times with no response at all, so rude and obviously don't give a hoot about their customer service. Money down the drain, won't be returning here ever!