Debra S.

My issue has been resolved in a very satisfactory way. I received a new copy of great quality and received it quickly.

I've received great product from this company in the past, however I am very disappointed in their customer service practice when there is a problem. I received my order (CAA*******100) and one of my canvases has a small split in it. I've e-mailed 3 times with photos of the issue and tried calling several times. No one has responded to my e-mail and I can't get a real person on the phone. Their message says to call them back later. This has happened several times over the last couple of weeks. I would like a replacement for the damaged photo and free delivery charges. Until I do, I would not recommend using this company