I ordered a product which has never even been shipped though a shipping label was created. It has been 13 days and absolutely no updates. I contacted the site but they just give a run around saying their shipping typically takes a bit longer. They only say to wait longer and if still no delivery they will contact the supplier to find out the problem. I certainly will NEVER use this site again. If you're reading these reviews you can tell they do this all the time. You would just be giving your money away. If you want to give money away please select a legitimate charity.