Debra J.

We travel quite a bit and used Uber always. It was so easy, fast pick up, clean cars, nice drivers, roomy cars, some had amenities like hard candy, and courteous drivers. Right now three of us are crammed in a small car listening to the drivers personal conversation. We waited 10 minutes for him even though the app said three minutes away. Yesterday from the airport we were listening to the drivers music which was load and not appropriate for my son. It was loud and w asked her to shut if off but she just turned it down. Then I would crack my window and she kept shutting it. Is it NYC Uber or is it like this everywhere? One more try maybe but then back to yellow cabs.