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Debra C.

  • 1 Review
  • 3 Helpful Votes
  • 2 Thank Yous

Experience: Shopping

Member since October 2019

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1 Review by Debra

Verified purchase
I have had bad experiences with Tophatter and stopped using It, there stuff Is no good and you have to pay to send everything back, I read before that they would send a return label but they don't do that and cost to much from USA to send to China
Angelique C. – Tophatter Rep
Hi Debra,

Thank you for your review.

Tophatter will always process refunds for buyers upon receiving a valid tracking number from them indicating that the order has been returned to the seller. Tophatter offers Buyer Protection in the form of a 30-day Easy Return policy that will either: 1.) refund the buyer without return needed, 2.) provide the buyer with a prepaid return label, or 3.) present the buyer with the seller's address to return the item, paying for their own return postage with valid tracking number. You can see more on our return policy here https://tinyurl.com/yd75uc6e

If this is anything specific we can help with please reach out to our dedicated support team at help@tophatter.com

Warm Regards,

Debra Has Earned 3 Votes

Debra C.'s review of Tophatter earned 3 Very Helpful votes

Debra Has Received 2 Thank Yous

Nancy H. thanked you for your review of Tophatter

“I've had bad experiences too. I am still waiting for items bought in Aug.”

Steve M. thanked you for your review of Tophatter

“this site is $#*! should shut it down ripoffs”

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