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Member since April 2019

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Mobile phone repair service

1 Review by Deborah




I have used Gazelle once before without a hitch. April 1st I purchased a used AT&T IPhone again, went to my AT&T store to add to my account only to be told the previous owner did not pay off the phone and the one I received could not be used as the IMEI was reported. Emailed Gazelle twice with no response so I phoned and was given a rude customer service rep who told me to return it but could not give me an ETA on how long until a refund would be credited and stated I needed to provide info from AT&T stating the phone was not paid off??? Will not use Gazelle again, now I am out 400$ and have a stolen phone!

Deborah Has Earned 7 Votes

Deborah Y.'s review of Gazelle earned 7 Very Helpful votes

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Used be good and had used them in the past with good experiences. Must be under new management...

Tim M. reviewed Gazelle

I have used Gazelle several times in the past and had NO issues. They receive the phone and pay...