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Deborah T.

1
Level 1 Contributor

Contributor Level

Total Points
363

4 Reviews by Deborah

  • Reservation Desk

4/15/24
Verified purchase

It is easier speaking to a person on the phone than trying to navigate thru the website. The agent was wonderful and my expectations were met

Reason I chose this business:

The website wasn't able to give me what I wanted

Quality
  • Crystal Classics

11/17/23
Verified site experience
  • The Keilas

1/1/20

Do yourself a favor and do not order from this company advertising on facebook.
I ordered4 dragonfly Christmas baubles back on November 18th, I received my order today December 30th. So I waited over a month and a half. When I contacted them the story goes "be patient we are working on it" my package came from CHINA, if I had known that I would have found something made in the USA and I would have had it within a week. Save your money, time and angst waiting on mail.
Let the buyer beware

  • LookupFare

4/28/19

My review is a zero. The agent Amber didn't do what she was supposed to do. My 2 round trip tickets to Europe went from $1326 to $1700 because Amber never booked mt aer Lingus flight and I had to get my own tickets. If I hadn't called to confirm my tickets I would have gone to the airport and not had tickets. I never got my money back and the manager Marcellus did nothing but blow smoke. Use another company as this on truly does suck.

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lookup F. – LookupFare Rep

Dear Deborah,

Your experience is of utmost importance to us and we regret our agents didn’t live up to the standards we expect from our team.

We would like to review your exchange with our agent so appropriate action can be taken. We tried to look up your flight reservation using the name/email address provided, however we’re unable to locate your booking.

Please send us an email with your booking details to support@lookupfare.net and allow us 24 hours to look into the matter and one of our agents will get back to you.

Note: please include reference to the name and email you used for this review so we can ensure these issues are being properly addressed.

We look forward to your response so we have the opportunity to rectify this situation.

Regards,
Lookupfare.com

Deborah Has Earned 3 Votes

Deborah T.'s review of LookupFare earned 3 Very Helpful votes

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