Deborah S.

Poor collection of videos. All week, the same videos. I can't watch half of them because of the poor audio that sounds like it's coming out of a tunnel.

I reported this right from the beginning of my subscription and it still is not fixed a year later. Videos and ads are constantly cutting out, making it too frustrating to watch a video, I pay for this streaming channel and the ID channel is the only reason I did. I see new episodes of shows on the ID channel on YouTube which is free, and none of those episodes are on Discovery plus, which I pay for. It's a ripoff. Plus, I pay almost $80 for my Internet.

This is the fourth and last phone of theirs I will be returning. I will no longer use them because I can't get my notifications. The phone keeps shutting them off. Phones don't work and there is no Customer Service whatsoever! Don't even respond on Facebook. Sure will give you a robocall to recertify but will not answer or contact you to troubleshoot. Every single time, I end up having to contact the Public Utilities Commission and they end up having to fix it and help me recertify because their website never worked for me to do it. I have 30 ongoing health problems and this is causing communication problems with my Physicians. I will not be recertifying again and I am returning this phone. Useless company.

There are no more private sellers on this site. They are all dealers posing as private sellers and I won't buy a thing from a crooked dealer. Prohibited pet sales stay up, alcohol, guns. There are no rules.