I'm a researcher for UKEssays and I can assure all those individuals who claim we are either uneducated or plagiarise other work and that we ignore customers feedback, that this is simply not true. I have a 1st Class honours degree and a Masters in my specialist subject. Our job is to ensure that the customer is happy so that they spread the good word and encourage others to use our service. I've now completed over 150 essays, assignments, dissertations and model exam paper answers for a large number of clients, many of whom return and request me to do additional essays for them as they are very happy with the standard of work they receive. These customers are then encouraged to leave feedback and, in the three years that I have been working for UKEssays, I can honestly say that I am yet to have a bad review. I can also say that UKEssays do try to resolve issues as quickly as possible as I have been asked for quick turn around rewrites on a number of occasions, where the client was unhappy with the work a different researcher had produced and wanted either amendments or a complete new essay. These amendments are completed at no extra cost to the client unless they are requesting something different from the original brief. As with any service, we are not going to please everyone but I can guarantee that the 100+ clients that have used my essays have all left very happy.