It has been several years since I have been purchasing pet products from this company and every time I am amazed by the professionalism shown by these guys. They are very prompt in terms delivering the products and needless to say they are in excellent conditions. There are no shipping charges irrespective of the order placed which makes the shopping highly enticing. I have also had interaction with their customer representatives couple of times through their toll-free number while having problems in placing the orders on their store. They were very courteous and helped me placed the order. I also receive lots of newsletter and offers from this company which keeps me informed about the special discounts on the store. All in all, every pet owner should at least try this company once as it is one of the best stores in our country!