Developed in part with a grant from
the National Science Foundation

Member since December 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 375

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Deborah

J.Crew

J.Crew

12/8/18

I ordered something 7 days ago. There is no information available on the status of my order. When I check online it just says "open." When I email the person J Crew says to email re orders I get no response. I have been on hold with the 800 number for 30 minutes so far. I find it hard to understand why a well established company cannot handle the basics of customer service. I would cancel my order--but, naturally, there is no way to do this online, by phone, or by email. I'll never order from J Crew again.

Deborah Has Earned 2 Votes

Deborah R.'s review of J.Crew earned 2 Very Helpful votes

Deborah hasn’t received any thanks yous.

Deborah doesn’t have any fans yet.

Deborah isn’t following anybody yet.

Similar Reviewers on Sitejabber

sandyh251
Sandy H. reviewed J.Crew
4/30/19

Gift Card - my sister gave me a e-gift card from J Crew. There was no number on the e-gift card -...

fadih1
fadi h. reviewed J.Crew
4/6/19

Giving 1 star because there is no ZERO star. Never order online and pick up at JCrew store...