They advertise $5 for a question of course they get your credit card and suddenly there is a $59 charge and a membership. I never saw anything on a membership or I would have skipped it from the start. The person that responded couldn't answer anything regarding Texas law. He just gave a vague federal consumer law. In the meantime I found what I needed from Texas law and was able to renegotiate my car purchase. I don't believe they can do more than give vague answers because they have to be licensed in the state. Which means it is a con. He would have known because I had not given the dealership my down payment even though the paperwork had been signed, the contract was not complete and I could unwind the sale. Which is what I said I would do if they didn't adjust the trade in to what I had said I wanted to start with.
I couldn't get my $59 back from them either. They will go to any length to scam your money. I disputed the transaction and they apparently fought it and got the original $5 plus the $54 for the worthless crap answer I got. Lesson learned.
Lol they send me a generic answer written a few years ago. I didn't go to their site I clicked on an add. I can certainly read.
Hello Deborah,
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Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-805-5962 ext. 28