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I was charged for a return ticket change, but Justfly never made the reservation. In order to return home I had to buy a new ticket. The message that they tried to reach me is strange as I have no voice messages. Since I am abroad, my phone number cannot be used. There is no functioning customer service. I tried to call repeatedly for hours, until they blocked my phone number. I also tried to chat with a customer service person online - waited for hours with no response.
Tip for consumers:
Don't use this site unless you plan to be problem free. There is no functioning customer service.
Products used:
Airline ticket
Deborah K.'s review of Justfly.com earned 15 Very Helpful votes
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Do not buy any thing from this company even if it is free. Useless agent, useless managers and...
I will never use Justfly again, this is the worst airline ever. No customer service at all. I...
