- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Placed an order with Zazzle on 12/8 for two t-shirts**************917**************917 with an estimated delivery of 12/13-12/15. Called on 12/20. Waited for 40 minutes to speak to customer service. When I finally reached someone I was told that my item now had priority status and next day shipping. Called again on 12/22. Waited an hour to speak to someone. Item still not manufactured. Some sort of a computer error. However, now all top management would be involved and I would receive a copy of customer services e-mail. No e-mail. No order received. Still shows as making. Doubt there will be a Saturday delivery as website says everyone off for the holiday. Maybe I will get my order by next Christmas. Crappy company and customer service.
Deborah H.'s review of Zazzle earned a Very Helpful vote
Deborah hasn’t received any thanks yous.
Deborah doesn’t have any fans yet.
Deborah isn’t following anybody yet.
Empty.
The material was of good quality The print is really good The shirt was small to be X-large woman...
Paid an extra $37 for express shipping and it came 3 days later than it was supposed to.
Hello Deborah,
I am so sorry to hear about the delay with your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. We'll be reaching out to you directly via e-mail.
We look forward to assisting you further!
Thank you,
Christine