I booked a room with booking.com to go down to Baton Rouge to help my son with is flooded home. I booked on Saturday for a Wednesday thru Minday reservation. I get to the hotel at 2:30 pm in the afternoon and they tell me I don't have a reservation. I show them my confirmation. They tell me they are sold out. I call booking.com. They find me a room over an our and a half away! Won't ever use them again!