The website was very clear and precise... It allowed numerous choices in which to determine the equipment I set out to buy and gave very definitive details which helped me to select the final product. I had a phone number to contact a salesman to answer further questions (a real person) and that salesman provided the information I needed to proceed with the purchase. The experience was very clear with the sales person, who then referred me to the credit people to get started in completing the process. This stood out to me and gave me confidence that I was dealing with a knowledgeable and professional business.